Privacy Policy
Last updated: August 3, 2025
Welcome to our website. This Privacy Policy outlines how we collect, use, and protect your personal information. By accessing or using our website and services ("we", "our", or "us"), you ("you", "your", or "user") agree to the terms of this Policy. Please review this page periodically, as it may be updated over time.
Changes and Updates
We reserve the right to modify or update this Privacy Policy at any time. If material changes are made, we will inform you through appropriate channels such as email (if available), platform notifications, or announcements on the website. Continued use of the website after any updates constitutes acceptance of the revised policy.
Information We Collect
We may collect two types of data:
1. Aggregated/Non-Personal Information
This includes data such as browser type, device type, IP address, pages visited, interaction patterns, and referral sources. This data helps us improve user experience and optimize our services. We may collect and use this information without restriction.
2. Personal Information
We collect personally identifiable information that you voluntarily provide to us, including but not limited to:
- Name, email address, phone number
- Account credentials
- Payment and billing details (e.g., card number, billing address, expiration date)
- Communication logs and support messages
- Device information and location (if permitted)
- Content you submit or share through your account
Use of Personal Information
We may use your personal data to:
- Provide services and customer support
- Process transactions securely
- Improve our website and user experience
- Send updates, promotional content (only if you opt-in), and notifications
- Enforce terms and policies
- Detect or prevent fraud or misuse
Information Retention
We retain personal data only for as long as it is necessary for business or legal purposes. Even if you delete your account, certain data may remain in our system for backup, auditing, or compliance purposes.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Store session preferences
- Analyze traffic patterns
- Provide personalized content
Most browsers allow you to manage or disable cookies. However, doing so may limit certain functionalities of the website.
Children’s Privacy
Our website and services are not intended for users under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18. If we learn that a user under 18 has provided us with personal data without verifiable parental consent, we will promptly delete it.
Sharing of Information
We do not sell your personal data. We may share information with:
- Authorized service providers, for processing payments, customer service, analytics, hosting, or other business functions.
- Government authorities, if required by law, subpoena, or to protect rights and security.
- Business partners or acquirers, in case of a merger, sale, or corporate restructuring.
These third parties are obligated to use the data only for the purposes specified and in compliance with applicable laws.
Your Choices and Control
You have the right to:
- Decline to share certain personal information (though this may limit your access to some services)
- Opt-out of promotional emails at any time via the unsubscribe link or by contacting us
- Request account deletion and full anonymization of your data by emailing our support team
Please note: Transactional and legal notifications may still be sent, even if you've opted out of marketing communications.
Data Security
We implement reasonable technical and organizational safeguards to protect your information. While we do our best, no method of transmission or storage is 100% secure. If we detect a security breach affecting your data, we will notify you in accordance with applicable laws and best practices.
External Links
Our site may contain links to external websites. We are not responsible for the content, privacy policies, or data handling practices of third-party sites. We recommend reviewing their privacy policies before interacting with those sites.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal data, please contact our support team:
Email: support@monilore.com
We aim to respond to all inquiries within 7 business days.